Terms of service
TERMS AND CONDITIONS
At TikiEffect, we strive to provide high-quality products and exceptional service to our customers. Please note that we have a strict no refunds or exchanges policy, except in cases where the issue is due to an error on our part. To be eligible for a refund or exchange, the following conditions must be met:
1. Product Condition: All items must be returned in their original, unopened, and undamaged condition. This includes ensuring that no seals are broken, tampered with, or damaged. This policy applies to all purchases, including single items and bundle deals (1x, 3x, 6x month supply).
2. Return Process: If you wish to return an item, please contact our customer service team info@tikieffect.com A return label will be provided to you, and the item must be shipped back to us using the return label that we provided. Your products that you purchase must be in its original packaging that you received. Seals must still be intact.
3. Verification: Refunds will not be issued until the returned items are back in our possession and have been inspected to confirm that all seals are intact and the products are in their original condition.
4. Restocking Fee: A 15% restocking fee will be deducted from your refund total. This fee helps cover the costs associated with processing the return and restocking the item.
5. Chargebacks and Disputes: In the case of a chargeback or dispute, we reserve the right to provide documentation of your purchase and our return policy to the relevant financial institutions. This documentation includes proof of delivery, evidence of the condition of returned items, and confirmation of compliance with our return policy. We require packaging must be signed for any packaging over the cost of $100 or depending on the area shipped to.
We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to Contact us at info@gmail.com
Refunds & Exchanges
No exchanges due COVID-19 & federal laws regarding health and sanitation.
No refunds. ALL SALES ARE FINAL !
IF YOU PLACE AN ORDER DURING OUR SALE, PLEASE ALLOW 7-10 BUSINESS DAYS FOR PROCESSING WEEKENDS NOT INCLUDED.
If you notice your product to be defective, please contact us within 24 hours please have proof of image which will confirm with your local postal service via image. at info@gmail.com
Our top priority is to provide you with the best customer service, we will try our best to work on any issues.
If your item is defective we will allow an exchange .We reserve the rights to decline any exchanges.
After 10 business days If you have not received your order, please contact our customer service email immediately.